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TRIPLE-E : Engage > Enhance > Elevate

Lamar sebelumApply before 15 November 2026

Operations and Compliance Coordinator

Dipekerjakan oleh PT Triple-E, ditempatkan di salah satu klien kamiEmployed by PT Triple-E, placed with one of our clients

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Deskripsi PekerjaanJob description

Mendukung operasional data center AI/GPU yang aman dan patuh dengan menjaga bukti kepatuhan, dokumentasi operasional, serta catatan perubahan, pemeliharaan, vendor, aset, pelatihan, izin kerja (permit-to-work), dan insiden agar selalu lengkap dan mutakhir. Mengoordinasikan administrasi tim fasilitas, mulai dari jadwal pemeliharaan preventif dan audit hingga laporan KPI/SLA bulanan dan koordinasi operasional sehari-hari, sehingga Data Center Manager dan para engineer dapat mengandalkan catatan yang akurat dan pelaporan yang tepat waktu. Persetujuan teknis tetap berada pada engineer yang bertanggung jawab dan Data Center Manager.
Supports the safe and compliant operation of the AI/GPU data center by keeping its compliance evidence, operational documentation, and its change, maintenance, vendor, asset, training, permit-to-work and incident records complete and current. Coordinates the administration around the facilities team, from preventive-maintenance schedules and audits to monthly KPI/SLA reports and day-to-day operational coordination, so that the Data Center Manager and engineers can rely on accurate records and timely reporting. Technical approvals remain with the responsible engineers and the Data Center Manager.

PersyaratanRequirements

  1. Pendidikan Diploma atau Sarjana.
  2. Pengalaman sekitar 3–5 tahun di administrasi operasional data center, manajemen fasilitas, IT service management, kepatuhan (compliance), atau lingkungan kritis sejenis.
  3. Berpengalaman dalam pengendalian dokumen: SOP, MOP, EOP, gambar teknis, dan revisinya.
  4. Memahami ISO 27001 dan manajemen audit, dengan pemahaman ISO 22301 dan ISO 45001 sebagai nilai tambah.
  5. Memahami ITIL, manajemen perubahan (change management), dan manajemen pemeliharaan.
  6. Berpengalaman mengelola register aset serta catatan vendor dan kontrak.
  7. Mahir menyusun laporan dengan Microsoft Excel (laporan KPI/SLA).
  8. Terorganisasi dan teliti, serta terbiasa berkoordinasi dengan engineer, vendor, dan auditor.
  1. Diploma or Bachelor's degree.
  2. Around 3–5 years of experience in data center operations administration, facilities management, IT service management, compliance or a similar critical environment.
  3. Experience in document control: SOPs, MOPs, EOPs, drawings and their revisions.
  4. Working knowledge of ISO 27001 and audit management, with ISO 22301 and ISO 45001 as a plus.
  5. Working knowledge of ITIL, change management and maintenance management.
  6. Experience maintaining asset registers, vendor and contract records.
  7. Strong reporting skills in Microsoft Excel (KPI/SLA reports).
  8. Organized and accurate, comfortable coordinating with engineers, vendors and auditors.

Tanggung Jawab PekerjaanJob responsibilities

  1. Memelihara bukti untuk ISO 27001, ISO 22301, ISO 45001, audit SOC/pelanggan, dan persyaratan data center, memantau temuan audit dan tindakan korektif, serta mendukung audit internal dan eksternal.
  2. Mengendalikan SOP, MOP, EOP, prosedur pemeliharaan, gambar teknis, catatan peralatan, dan revisi dokumen.
  3. Memelihara catatan perubahan, persetujuan, jadwal pemeliharaan, dan bukti penyelesaian pekerjaan.
  4. Mengoordinasikan jadwal pemeliharaan preventif untuk CDU, HVAC, UPS, genset, switchgear, dan infrastruktur kritis lainnya, serta memantau PM yang terlambat dan kerusakan yang belum selesai.
  5. Memelihara kontak vendor/OEM, kontrak, hak dukungan, SLA, laporan servis, dan informasi eskalasi.
  6. Memelihara register aset fasilitas: nomor seri, garansi, riwayat pemeliharaan, lokasi, dan siklus hidup.
  7. Memantau kompetensi engineer, sertifikasi OEM, pelatihan keselamatan, otorisasi LOTO, dan masa berlaku sertifikasi.
  8. Mengadministrasikan catatan Permit-to-Work dan dokumen kontraktor, sedangkan persetujuan teknis tetap pada engineer terkait atau DC Manager.
  9. Memelihara laporan insiden, catatan RCA, register tindakan, dan bukti penutupan.
  10. Menyusun laporan KPI/SLA bulanan mengenai ketersediaan, insiden, pemeliharaan, kapasitas, energi, alarm, dan risiko operasional.
  11. Memberikan dukungan administratif: koordinasi rapat dan notulen, jadwal gilir, laporan, permintaan pembelian, kunjungan vendor, dan koordinasi operasional.
  1. Maintain evidence for ISO 27001, ISO 22301, ISO 45001, SOC/customer audits and data-center requirements, track audit findings and corrective actions, and support internal and external audits.
  2. Control SOPs, MOPs, EOPs, maintenance procedures, drawings, equipment records and document revisions.
  3. Maintain change records, approvals, maintenance schedules and evidence of completed activities.
  4. Coordinate preventive-maintenance schedules for CDU, HVAC, UPS, generators, switchgear and other critical infrastructure, and track overdue PM and outstanding defects.
  5. Maintain vendor/OEM contacts, contracts, support entitlements, SLAs, service reports and escalation information.
  6. Maintain the facilities asset register: serial numbers, warranty, maintenance history, location and lifecycle.
  7. Track engineer competency, OEM certifications, safety training, LOTO authorization and certification expiry.
  8. Administer Permit-to-Work records and contractor documentation, while technical approval remains with the responsible engineer or DC Manager.
  9. Maintain incident reports, RCA records, action registers and closure evidence.
  10. Prepare monthly KPI/SLA reports on availability, incidents, maintenance, capacity, energy, alarms and operational risks.
  11. Provide administrative support: meetings and minutes, shift rosters, reports, purchase requests, vendor visits and operational coordination.