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TRIPLE-E : Engage > Enhance > Elevate

Lamar sebelumApply before 15 November 2026

L2 Operations Engineer (IT)

Dipekerjakan oleh PT Triple-E, ditempatkan di salah satu klien kamiEmployed by PT Triple-E, placed with one of our clients

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Deskripsi PekerjaanJob description

Melakukan diagnosis tingkat lanjut, perubahan yang telah disetujui (approved changes), pemulihan layanan, administrasi platform, koordinasi dengan vendor, serta dokumentasi operasional di seluruh domain teknologi infrastruktur AI yang ditugaskan, dan menangani eskalasi teknis bersama tim spesialis.
Performs advanced diagnosis, approved changes, service restoration, platform administration, vendor coordination and operational documentation across assigned AI-infrastructure technology domains, and handles technical escalation together with specialist teams.

PersyaratanRequirements

  1. Pengalaman 4–7 tahun dalam mendukung sistem Linux, server GPU, penyimpanan (storage), Kubernetes/Slurm, atau platform infrastruktur.
  2. Keterampilan pemecahan masalah (troubleshooting).
  3. Pembuatan skrip (scripting).
  4. Pemahaman ITSM (IT Service Management).
  5. Kontrol perubahan (change control).
  6. Dasar-dasar firmware/driver dan eskalasi teknis.
  1. 4–7 years of experience supporting Linux systems, GPU servers, storage, Kubernetes/Slurm or infrastructure platforms.
  2. Troubleshooting skills.
  3. Scripting.
  4. Understanding of ITSM (IT Service Management).
  5. Change control.
  6. Firmware/driver fundamentals and technical escalation.

Tanggung Jawab PekerjaanJob responsibilities

  1. Melakukan diagnosis tingkat lanjut.
  2. Mengeksekusi perubahan yang telah disetujui (approved changes).
  3. Pemulihan layanan (service restoration).
  4. Administrasi platform.
  5. Berkoordinasi dengan vendor dan tim spesialis.
  6. Memelihara dokumentasi operasional di seluruh domain teknologi infrastruktur AI yang ditugaskan.
  1. Perform advanced diagnostics.
  2. Execute approved changes.
  3. Service restoration.
  4. Platform administration.
  5. Coordinate with vendors and specialist teams.
  6. Maintain operational documentation across the assigned AI-infrastructure technology domains.